Stay Safe. Protect Your Membership.

At Ultimate Leisure Club, your privacy and account security are important to us.

Your guide to recognizing unauthorized communications and protecting your personal information.

What You Need to Know

  • Ultimate Leisure Club only communicates through official channels.
  • ULC staff will never ask you to share your password.
  • Your membership PIN, agreement documents, and account information are strictly confidential.
  • ULC does not authorize third-party companies to rent, resell, or transfer memberships on our behalf.

Common Fraud Tactics

  • Phishing: Fraudulent emails designed to appear legitimate.
  • Smishing: Fraudulent text messages requesting personal information.
  • Vishing: Fraudulent phone calls impersonating trusted organizations.

How to Protect Yourself

  • Use a strong, unique password and update it regularly.
  • Never share your login details.
  • Be cautious of suspicious emails, texts, or phone calls.
  • Always confirm you are using official ULC channels.

Verify Official ULC Communications

USA & CANADA 844 894 1789
CANADA (FRENCH) 866 545 7201
UNITED KINGDOM 0808 159 3273
FRANCE 080 090 2520
SPAIN 90 049 9005
MEXICO 800 726 2321
COLOMBIA 01800 5184 4370
OTHER COUNTRIES 507 8419 434

Need Assistance?

If you receive a suspicious email, call, or text message claiming to represent Ultimate Leisure Club or asking for personal information, payment, or urgent action, send an email to help@ultimateleisureclub.com or contact your Members Care Executive.

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Every time you travel with us, paradise allures brighter. When a ULC Member stays at a Home or Partner Resort, enjoys exclusive benefits and privileges, over and beyond regular guests!

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