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- Pre-arrival Express Check-in form: Fill out your arrival information, dinner reservations preferences, and any other special request at ultimaleisureclub.com in My Account ⤑ Express Check-in
- Pre Contact: Your Personal Concierge will contact you via telephone and/or e-mail prior to your arrival to assist with any travel needs you may have, based on your Express Check-in form.
- Ground transportation: To reserve your one-way/roundtrip ground transportation from/to the CUN airport, click here.
- Resort accommodations: Specific location, bed type and suite number cannot be guaranteed and are subject to space and availability. However, we will do our best effort to accommodate your requests.
- Check-in time: 3:00 P.M. Check- out time: 12:00 P.M.
- Delayed check-in: If for any circumstances you have to check-in late or arrive the following day, please notify our Member Services Department: members.mx@ultimateleisureclub.com
- Member´s Exclusive Benefits: Member´s benefits, privileges and services depend on the reserved suite category and may vary from location. When staying at Deluxe Jr. Suite, only Resort benefits will apply. For more details, click here.
- Imperial Week Certificates: A printed version of the certificate must be presented at the time of check-in along with the hotel reservation confirmation letter. If the Imperial Week Certificate is not presented upon check-in, the regular member’s all-inclusive rate will apply for your stay.
- Law of environmental sanitation: The local tax for Environmental Sanitation of Riviera Maya will be collected by the hotels at traveler's Check-in. Please consider this tax is for $31.1 MXP per room per night starting February 1, 2023. For more information, click here.
- Airport Arrival Procedure: Proceed through Immigrations and Customs. Please DO NOT STOP at the Tours Information, Travel Advisor booths, as they are timeshare representatives.
Secure your baggage and locate your SUNEXCURSION representative as indicated on your transportation voucher.
If you need assitance, please call upon arrival call the Members Vip Longe 984 875.1700 ext 5505 or 5504 from 7 am to 11 pm or Sunexcursion 998 193.0566.
- Pre-arrival Express Check-in form: Fill out your arrival information, dinner reservations preferences, and any other special request at ultimaleisureclub.com in My Account ⤑ Express Check-in
- Pre Contact: Your Personal Concierge will contact you via telephone and/or e-mail prior to your arrival to assist with any travel needs you may have, based on your Express Check-in form.
- Ground transportation: To reserve your one-way/roundtrip ground transportation from/to the PUJ airport, click here.
- Resort accommodations: Specific location, bed type and suite number cannot be guaranteed and are subject to space and availability. However, we will do our best effort to accommodate your requests.
- Check-in time: 3:00 P.M. Check- out time: 12:00 P.M.
- Delayed check-in: If for any circumstances you have to check-in late or arrive the following day, please notify our Member Services Department: members.dr@ultimateleisureclub.com
- Member´s Exclusive Benefits: Member´s benefits, privileges and services depend on the reserved suite category and may vary from location. When staying at a Family Suite, only Resort benefits will apply. For more details, click here.
- Imperial Week Certificates: A printed version of the certificate must be presented at the time of check-in along with the hotel reservation confirmation letter. If the Imperial Week Certificate is not presented upon check-in, the regular member’s all-inclusive rate will apply for your stay.
- Airport Arrival Procedure: Proceed through Immigrations and Customs. Please DO NOT STOP at the Tours Information, Travel Advisor booths, as they are timeshare representatives. Secure your baggage and locate your WELCOME BEDS representative.
- Pre-arrival Express Check-in form: Fill out your arrival information, dinner reservations preferences, and any other special request at ultimaleisureclub.com in My Account ⤑ Express Check-in
- Pre Contact: Your Personal Concierge will contact you via telephone and/or e-mail prior to your arrival to assist with any travel needs you may have, based on your Express Check-in form.
- Ground transportation: To reserve your one-way/roundtrip ground transportation from/to the airport, please click here.
- Resort accommodations: Specific location, bed type and suite number cannot be guaranteed and are subject to space and availability. However, we will do our best effort to accommodate your requests.
- Check-in time: 3:00 P.M. Check- out time: 12:00 P.M.
- Delayed check-in: If for any circumstances you have to check-in late or arrive the following day, please notify our Member Services Department: members.pp@ultimateleisureclub.com
- Member´s Exclusive Benefits: Member´s benefits, privileges and services depend on the reserved suite category and may vary from location. When staying at a Senatory Luxury Jr. Suite, only Resort benefits will apply. For more details, click here.
- Imperial Week Certificates: A printed version of the certificate must be presented at the time of check-in along with the hotel reservation confirmation letter. If the Imperial Week Certificate is not presented upon check-in, the regular member’s all-inclusive rate will apply for your stay.
- Airport Arrival Procedure: Proceed through Immigrations and Customs. Please DO NOT STOP at the Tours Information, Travel Advisor booths, as they are timeshare representatives. Secure your baggage and locate your NEXUS representative. If you need further assistance, please call: 809-320-4000, Ext. 8400.
- Pre-arrival Express Check-in form: Fill out your arrival information, dinner reservations preferences, and any other special request at ultimaleisureclub.com in My Account ⤑ Express Check-in
- Pre Contact: A ULC representative will contact you via telephone and/or e-mail prior to your arrival to assist with any travel needs you may have, based on your Express Check-in form.
- Ground transportation: To reserve your one-way/roundtrip ground transportation from/to the IBZ airport, click here or locate the TAXI rank outside the arrivals hall.
- Resort accommodations: Specific location, bed type and suite number cannot be guaranteed and are subject to space and availability
- Check-in time: 3:00 P.M. Check- out time: 12:00 P.M.
- Delayed check-in: If for any circumstances you have to check-in late or arrive the following day, please notify our Member Services Department: memberservices@ultimateleisureclub.com
- Member´s Exclusive Benefits: Members Exclusive benefits, suites and services at are not available at Ibiza Associated Resorts. For more details, click here.
- Local Tax: A local tax is levied by the government and its collected in the property. For more details, please contact your ULC representative or the resort using the information on the reservation confirmation received after booking. click here
- Things to DO!: To discover Ibiza, click here.
- Pre-arrival Express Check-in form: Fill out your arrival information, dinner reservations preferences, and any other special request at ultimaleisureclub.com in My Account ⤑ Express Check-in
- Pre Contact: A ULC representative will contact you via telephone and/or e-mail prior to your arrival to assist with any travel needs you may have, based on your Express Check-in form.
- Ground transportation: To reserve your one-way/roundtrip ground transportation from/to the IBZ airport, click here or locate the TAXI rank outside the arrivals hall.
- Resort accommodations: Specific location, bed type and suite number cannot be guaranteed and are subject to space and availability
- Check-in time: 3:00 P.M. Check- out time: 12:00 P.M.
- Delayed check-in: If for any circumstances you have to check-in late or arrive the following day, please notify our Member Services Department: memberservices@ultimateleisureclub.com
- Member´s Exclusive Benefits: Members Exclusive benefits, suites and services at are not available at Ibiza Associated Resorts. For more details, click here.
- Local Tax: A local tax is levied by the government and its collected in the property. For more details, please contact your ULC representative or the resort using the information on the reservation confirmation received after booking. click here
- Things to DO!: To discover Ibiza, click here.
- Pre Contact: Your Personal Concierge will contact you via telephone and/or e-mail prior to your arrival to assist with any travel needs you may have.
- Tourist Card: Visitors to San Andres must buy a tourist card before boarding their flight which can be purchased at the airport gate. The cost of the visa is 124,000 Colombian pesos (~30USD). Remember to keep it until you return home.
- Ground transportation: Taxi service is available at the airport. The resort is located 2 km. / 1.25 mi. away from San Andres International Airport (ADZ).
- Resort accommodations: Specific location, bed type and suite number cannot be guaranteed and are subject to space and availability. However, we will do our best effort to accommodate your requests.
- Check-in time: 3:00 P.M. Check- out time: 12:00 P.M.
- Delayed check-in: If for any circumstances you have to check-in late or arrive the following day, please notify our Member Services Department: members.sa@ultimateleisureclub.com
- Member´s Exclusive Benefits: Member´s benefits, privileges and services depend on the reserved suite category and may vary from location. Make sure to confirm services and benefits available during the soft opening with your Travel Specialist and Personal Concierge.
- Imperial Week Certificates: A printed version of the certificate must be presented at the time of check-in along with the hotel reservation confirmation letter. If the Imperial Week Certificate is not presented upon check-in, the regular member’s all-inclusive rate will apply for your stay.
